Terms & Conditions

READY TO GO – TEEPEES & ACCESSORIES

To purchase any of our ready to go bespoke products from our website please add the required items to your basket and proceed to checkout. You will receive a confirmation email and a dispatched email when your order is on its way. L.M.T reserves the copyright for the completed items. (Teepee & accessories)

RETURNS

We check all our orders before leaving us very carefully to ensure quality. Should you receive a faulty item please email us with the details straight away within 14 days of receiving your order. We will then arrange collection of the item from you and on an inspection we will (1) repair (2) exchange (3) refund you within 14 days.

BESPOKE ORDER FORM EXPLAINED

We are pleased to offer our unique bespoke ordering form.
1.       Choose the teepee size
2.       Please choose from the fabric catalog your teepee colour fabric
3.       Please choose from the fabric catalog your teepee door fabric
4.       Choose a teepee theme ( you can leave more specific details in the box)
5.       Please add your child’s name/names if required.
6.       Please leave as much information as possible in the box regarding your teepee ideas
7.       Please add any matching accessories that you would like with your teepee
8.       Please let us know do you need your order by a very special date.
9.       Select your payment method. In full, 50% deposit, Christmas payment plan
10.    Purchase your order, we will be in contact with you to confirm your ideas and matching accessories before we proceed to order.
We are very happy to work with you to design your ideal bespoke teepee and accessories. Each teepee is hand finished appliqued and personalized for you in great detail. L.M.T reserve the copyright for the completed items. (Teepee & accessories)
Bespoke orders can take 3 – 6 weeks depending on the time of year and demand. We will advise you by email if your order is going to take longer than the expected time. We will email you and let you know the new expected delivery time.
All orders secured by a deposit or payment plan will need to be paid in full seven days before your order is ready to be dispatched. We will notify you via email that final payment is due in advance.

DEPOSIT & CANCELLATIONS

All deposits or payments made at the time of securing a bespoke teepee or accessory order are non refundable under the selling distance Sale of Goods Act unless deemed faulty.

 

PRODUCT INFORMATION

All our fabrics are 100% cotton.
All materials used comply with Uk EN71 safety standards and European safety standards EN17 1.2.3 CE marked for purpose. 

STOCK FABRICS

If we are unable to supply the chosen fabric at the time of makeup we will notify you via email with an alternative fabric of similar style.

CHILD SUPERVISION/SAFETY

We recommend that our teepees and accessories are 0-early teens, however we recomend that in particularly young and very active children that supervision is best at all times.

CLEANING INSTRUCTIONS

Our teepee’s are not waterproof but can be used for outside play. To clean we advise that you wipe any surface marks with a clean damp cloth.

DELIVERY

All our items are recorded delivery. Should you not receive your order when expected please let us know within 5 working days.

CONTACT US

Please contact us with any enquires regarding your order by email: lovemyteepee@gmail.com or call us on: 07816 861835