Questions & Answers

READY TO GO TEEPEES

♥ Explained

In this category the teepees are already made and ready to post. To purchase simply add to basket along with any required accessories and proceed to checkout. You will receive a confirmation email and dispatched email when your order is on its way. L.M.T reserves the copyright for the completed items. 

Q – Can i add a name to a ready made teepee?

A – Yes, let me know the name and preferred font colour in additional information.

Q – Can i add decorative accessories?

A – Yes you can add accessories from the menu. 

Q – How long does it take to dispatch?

A – Ready made teepee no personalisation 2 – 5 days. Allow 5-7 days with personalisation and/or accessories.

APPLIQUED – THEMED TEEPEES

♥ Explained

In this category the teepee in the picture is made to order with a decorative appliqued side panel. You have the flexibility when ordering to choose your teepee size and main colour, add decorative lace or pom-poms on the door edges. Select the style of door tie backs and windows. Add matching decorative cushions, wadded floor playmat, jumbo floor cushion and bunting. Finish the look with flags or feather pole toppers. Personalise by adding a name free.

Q – Can I choose the font colour for my name?

A – Yes, let me know the prefered colour in additional information.

Q – Can I choose to have the pole casements in a contrast colour?

A – Yes, let me know the prefered colour in additional information.

Q – Can i choose the tieback colour?

A – Yes, let me know the prefered colour in additional information.

Q – Can I choose the window frame colour?

A – Yes, let me know the prefered colour in additional information.

Q – How long does it take to dispatch?

A – 2/3 weeks might be longer during christmas season.

Q – I need my order by a certain date?

A – Add the required before date at the bottom of the menu.

CUSTOM MADE TEEPEES

♥ Explained

In this category the sample picture shows the collection for the teepee set and where the fabrics are used, for example, doors, cushions, mat. These teepees are made to order. You have the flexibility when ordering to choose your teepee size and main colour, add decorative lace or pom-poms on the door edges. Select the style of door tie backs and windows. Add matching decorative cushions, wadded floor playmat, jumbo floor cushion and bunting. Finish the look with flags or feather pole toppers. Personalise by adding a name free.

Q – Can I choose the font colour for my name?

A – Yes, let me know the prefered colour in additional information.

Q – Can I choose to have the pole casements in a contrast colour?

A – Yes, let me know the prefered colour in additional information.

Q – Can i choose the tieback colour?

A – Yes, let me know the prefered colour in additional information.

Q – Can I choose the window frame colour?

A – Yes, let me know the prefered colour in additional information.

Q – How long does it take to dispatch?

A – 2/3 weeks might be longer during christmas season.

Q – I need my order by a certain date?

A – Add the required before date at the bottom of the menu. 

BESPOKE  ORDERS  EXPLAINED

Bespoke childrens teepee and accessories personalised handmade

childrens bespoke teepee tent play den. unique design custom made and personalised. Matching accessories scatter cushions, kids padded floor playmat, tepee pole topper flags British handmade in the uk

SORRY -UNDER CONSTRUCTION

.

.

.

.

Q – How long does it take to dispatch?

A – 2/3 weeks might be longer during christmas season.

Q – I need my order by a certain date?

A – Add the required before date at the bottom of the menu. 

 

 

.

.

.

DEPOSIT – PAYMENTS

Pay in full: You can pay for your order in full via Paypal using your credit or debit card. The safer, simpler, smarter way to pay for goods online.

Deposit Interest-free payment option explained. The balance of your order is split into 4 equal payments paid over 3 months. The postage cost is included in the first instalment paid when you place the order and a further 3 payments due monthly on the same date.
Example: You order costs £145 + postage £13 Total £158
* Deposit payment £49.25
* 2nd payment £36.25
* 3rd payment £36.25
* 4th  payment £36.25

Q – If i pay by instalments when will i receiceve my order?

A – Your order will be dispatched once the last payment has been received.

Q – Can i cancel my order if i have paid a deposit?

A – All deposits or payments made at the time of securing an appliqued, custom made, bespoke teepee or accessories are non refundable under the selling distance Sale of Goods Act unless deemed faulty.

Gift Voucher: If you have a gift voucher you can use this during check out to pay the full balance of your order or use as part payment. £10 £20 £50 £100

CHILD SUPERVISION

We recommend that our teepees and accessories are 0-early teens, however we recomend that in particularly young and very active children that supervision is best at all times.

CLEANING INSTRUCTIONS

Our teepee’s are not waterproof but can be used for outside play. We advise that teepees & accessories with no applique are machine washed at 30 ° C, on a delicate wash cycle, spin speed max. 600 spins per minute. Or wipe clean surface marks with a damp cloth.
* Ironing cotton at max. 110 ° C.
* Do not tumble dry.

All the fabrics we use for our teepees and accessories are 100% cotton.
All materials used comply with Uk EN71 safety standards and European safety standards EN17 1.2.3 CE marked for purpose. 

 

 

RETURNS

We check all our orders before leaving us very carefully to ensure quality. Please email us with any details straight away within 5 days of receiving your order if you are not happy. We will work with you to resolve the matter and should the order need to be returned and the error is on our fault, we will arrange collection of the item from you and on an inspection we will (1) repair (2) exchange (3) refund you within 14 days.

Q – Can I return a cutom made or bespoke teepee?

A – Handmade to order cutome made and appliqued teepees and /or accessories can not be returned unless it is the incorrect order or damaged.

Q – Can i return cutom made to order accessorries?

A – Made to order accessories can not be returned unless it is the incorrect order or damaged.

Email: lovemyteepee@gmail.com 

Tell: 07816 861 835